Role theory in the business world

This article refers to a specific formulation of role theory which tries to understand and predict the behavior of individuals within an organization. The post mentions role conflict and role ambiguity, points raised in SRV workshops. It also refers to ‘role sender’ as someone who holds the defining expectations about what a role entails. So, a boss or supervisor is a role sender, defining the role of employee in that particular organization. This idea overlaps with role expectations, and role imposition (pp. 28-29 in the SRV monograph by Wolfensberger).

Might be worth studying this formulation of role theory, to see for example what it could teach us about the role of employee but also roles more generally. Any takers? Let us know what you find.